Meet EMMA
EMMA is the latest innovation to ContinuLink and Suncoast EMRs. She’s an AI-powered chatbot who’s fully HIPAA-compliant, on duty 24/7, and excels under pressure!
EMMA initiates and manages communication for caregiver coordination, client and family engagement, credential alerts, and physician signatures, providing secure integration of data with a Complia Health EMR.
Automated Caregiver Coordination
Communicate open shifts to qualified care providers, confirm acceptance,
and document schedule changes all without human intervention.
and document schedule changes all without human intervention.
- Streamline scheduling process
- Improve Staff utilization
- Maximize shift authorizations
- Fill every open shift
- Improve staff efficiency
- Increase margins
Client and Family Engagement
Directly engage with clients to confirm visits, advise them about schedule changes, and provide information about care providers.
- Fluid exchange of information
- Streamline and automate manual processes
- No communication gaps
- Foster positive patient and care team engagement
- Improve scheduling efficiencies
Credential Alerts
Track and notify care providers about pending expirations or new training requirements to proactively ensure full compliance.
- Streamline caregiver credential documentation
- Eliminate paper documentation
- Ensure caregiver compliance
- Timely credential alerts for caregivers
Physician Signatures
Replace outmoded fax requests with automated chat outreach for timely physician signatures of individual or multiple orders.
- Ensure documentation accuracy
- Improve efficiencies
- Convenient, secure & easy to use
- Reduce administrative costs
- Secure access to information you need when you need it
