White Papers

Leveraging Technology to Drive Your Company’s Growth
Written by a Complia Health client, Robin Gladwill, Director of Operations at Cooperative Home Care, this article describes how smart use of technology enabled their agency to go from operating at a deficit to becoming profitable. The article also includes five questions to determine if you are currently getting maximum benefit from your EMR. (Home Care Magazine, April, 2022)

What You Really Need to Know to Prepare
for Hospice Item Set (HIS) 2.0
HIS 2.0 has arrived and with the new changes to forms and measures, it’s imperative to be up-to-date with the new HIS reporting requirements. Learn how to best prepare for these new reporting requirements, examine your current HIS process and utilize the best technology to help you adapt to HIS 2.0.

Surviving the Perfect Storm – Home
Health Care Nursing Shortage
The challenge of recruiting, engaging and retaining nurses has reached critical proportions. Longer life spans, combined with aging baby boomers, will double the population of Americans aged 65 years or older during the next 25 years. This means increased demand for services from about 72 million Americans.

Care Coordination: Improving Clinical
Outcomes and Transitional Care
Currently, the lack of care coordination among providers is causing a negative effect on the quality of care, and is very challenging to many patients. Download this free white paper to learn 3 efficient ways in which to improve clinical outcomes and transitional care within your organization.

Considering Moving Into Medicaid?
Your success starts with choosing the right software partner who understands BOTH Medicaid AND Medicare. As an industry leader, Complia Health has decades worth best practice knowledge and is uniquely qualified to help you navigate the uncertainty and thrive in today’s home care marketplace.

Can Home Health Care Go Paperless?
Some Say Yes
If we were to ask any home health agency manager to list the greatest challenges of their job, chances are we would hear “paperwork” over and over again. Learn more on how going paperless actually increases an agency’s likelihood of meeting meaningful use criteria.

Bigger is Better: 3 Strategies for Growing
Your Home Care Agency
Increasing regulatory demands and shrinking reimbursements are making it harder for home care agencies to make a profit. One way to combat this margin squeeze is to grow your business so that you can create economies of scale and allocate fixed costs across a larger number of patients.

Finding Zen in the World of Complia Health
Customer Support
The world of customer support service is a rapidly changing and dynamic environment where customers are now communicating through multi-channels and companies are frantically trying to figure out how and where to respond. Unlike many, Complia Health has taken a significant leap forward to improve…

Streamlining Billing with the ContinuLink
Healthcare Platform
Medicaid billing can be a complex and tedious process, laden with layer upon layer of issues related to compliance, documentation and accounting. As a home healthcare agency processes more and more claims, issues such as data entry errors and reduced time to audit charts against associated claims…