by Complia Health | Blog Post
These days, whenever anyone wants to find out information about anything, they go online. With a few keystrokes and clicks, it’s easy to find information about virtually anything — even home health care. Even families who receive recommendations or referrals for home...
by Complia Health | Blog Post
We are all quite familiar with this scenario. It’s your first time interacting with customer service and your only option is to be greeted by an automated messaging system. As you follow the never-ending prompts, you swiftly move your finger to add the required...
by Complia Health | Blog Post
Home health agencies continue to have trouble filling open positions, but the reasons aren’t necessarily what you might think. If you were judge only by the headlines, it would seem that the main cause of the worker shortage is low wages; after all, increasing the...
by Complia Health | Blog Post
The home health industry faces unprecedented pressures when it comes to competition, payments, regulations, and consumer expectations. In short, even well-established agencies are continually expected to do more with less — and to do it better. While there are any...
by Complia Health | Blog Post
With the recent reveal of the Patient Satisfaction Star Ratings on CMS’s Home Health Compare Website, many agencies are looking at ways to improve their patient satisfaction scores and achieve — or maintain — the coveted 5-star designation. While the star ratings...
by Complia Health | Blog Post
In late June, the Alliance for Home Health Quality and Innovation presented a panel based on research and input from individuals at a number of symposia held throughout 2015 that painted a picture of what home health care will — and should — look like as we move...
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