Technical Project Manager

June 11, 2019

Location: Victoria, BC, Canada

Job Description:

Job Title: Technical Project Manager


Location: Victoria, BC


Term: 4-Month Contract with possibility of conversion to full-time


Are you a highly motivated and organized technical project manager that is driven to see projects through successfully from start to finish? Complia Health is looking for a Technical Project Manager to join our exceptional team in Victoria, BC — If you’re excited to help support organizations with software tools that will help them succeed, then this position was made for you!


For more than twenty years, Complia Health (previously Procura) has focused solely on the provision of software to the home and community care industry. It is our mission to provide our clients with high quality products and services that will enable them to grow and manage the challenges of a changing health care environment. Today over 12,600 users at more than 600 client sites across Australia and North America products from the Complia Health group of companies to manage over 69,000 employees. Our clients range from small start-ups all the way through to multi-site and franchise agencies. We have over 250 employees based out of Canadian, US and Australian offices. When our software is in place, the quality of health care experience delivered improves for patient and care-givers.


We strive to enable our customers’ success and it is people like you that make it possible; people who look at problems differently, people who understand the challenges of information systems and people who are passionate about what they do. Our company is growing and some very exciting things lie ahead for us this year – we hope you can join us.




The Procura Development Group seeks a motivated project management professional to fill a multifaceted role. Reporting to the Procura Development Manager, the Technical Project Manager is required to plan, facilitate, and coordinate product development services to internal and external stakeholders across the Procura Development teams.The scope of the role necessitates a proactive candidate who is diligent, comfortable dealing with large volumes of data, and thrives in an environment of change.


Essential Duties and Responsibilities:


  • • Uses agile software development methodologies to track multiple projects simultaneously
  • • Creates and executes project work plans and revises them as appropriate to meet changing needs and requirements
  • • Identifies resources needed and prioritizes work assignments
  • • Manages day-to-day operational aspects of several projects
  • • Ensure that the impact of adding new projects to the team’s workload can be understood
  • • Active participation in daily Scrums, managing the adherence to prioritization of tasks
  • • Effectively communicates relevant project information to stakeholders
  • • Sets and manages customer expectations on Development projects, including regulatory and product roadmap projects of interest to the customer
  • • Owns and maintains JIRA Agile processes and workflows across the Procura Development Group




  • • Familiar with fundamentals of software development life-cycle and with agile development principles
  • • Good working knowledge of JIRA at an administrator level
  • • Assertive – Must be able to ensure Agile concepts and principles are adhered to, must be able to be a voice of reason and authority, make the tough calls
  • • Conflict resolution - Must be able to facilitate discussion and facilitate alternatives or different approaches
  • • Attitude of empowerment - Must be able to lead a team to self-organization
  • • Attitude of transparency – Must desire to bring disclosure and transparency to the business about development and grow business trust
  • • Customer-focused - Continually seeks opportunities to increase customer satisfaction and deepen customer relationships
  • • Must have demonstrated experience as an Agile Scrum Master

How to Apply


Send your cover letter and resume to with your full name in the subject line and let us know why you think you’d be great for this position!


For more information about our company and our products, please visit our website –


Thank you for your interest in Complia Health! Only shortlisted candidates will be contacted.



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